The Team

Duncan Pagan

Duncan Pagan, Consultancy Services Director

Duncan is responsible for delivering our consultancy services to partner brokers, including compliance, people, business efficiency, growth, and acquisitions. Duncan was previously MD of Bluefin Network having been a driving force in its creation and growth over the last 17 years. He has considerable experience in working with a range of brokers gained from a background in underwriting, development and broking.

Chris Taylor

Chris Taylor, Trading & Distribution Director

Chris manages the broker trading facilities within Hedron Network. He joined the Network business in 2010, having previously been the key account manager for Bluefin Network at AXA. Creating a trading environment to work closely with partner brokers to understand their business, identify and secure opportunities, whilst developing great relationships, and seeing brokers succeed and grow is integral to his role.

Chris Welch Operations Director

Chris Welch, Operations Director

Chris has always been in the insurance industry, beginning his career in sales on the South Coast of the UK. In 2000 he joined Layton Blackham, before moving to Bluefin when Layton Blackham was acquired by Axa. He then spent a number of years running his own change management consultancy, before being hired by GRP, where he worked in Retail operations and change. He was seconded to Hedron Network in 2023 and joined the team full time in 2025. Chris’ role is to manage strategic change in the business and maintain its status as a robust legal and ethical business.