Claims and Risk Management

Defend your book of business and strengthen customer satisfaction through improved claims handling and a range of risk management solutions.

When it comes to achieving your business goals, winning new business is only half the story – client satisfaction and retention are just as important.  It is no secret that the claims experience is vital to client retention, while the ability to better protect your customers through effective risk management can play a crucial role in strengthening relationships.

As a Hedron Network partner broker, you can gain the ability to choose from a range of claims and risk management support and tools – to complement and extend your existing capabilities and improve the overall client experience.

Claims Escalation and Assistance

Call on specialist claims support so you can deliver outstanding client service, while remaining focused on new business and renewal retention.  

Risk Management Tools and Support

You can also differentiate from the competition by providing clients and prospects with free or low-cost access to risk management tools and support.

Key Benefits at a Glance

  • Strengthen client relationships and retention rates.
  • Access professional claims support to support improved client service and deal more efficiently with disputed claims.
  • Provide clients and prospects with free or low-cost risk management tools and expertise to aid retention, new business, and up-sell activities.